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It is important to us to provide you with the best service we can, and that includes giving you a solid quote that doesn’t change. We always try to answer your requests for a quote the same day you ask for it, but some days that’s not possible, especially during our busy summer months when we are often short-staffed.
Some customers know exactly what they want and are willing and able to order without waiting for us to give them a guaranteed price and completion time. While we understand that this isn’t realistic for many of our customers, our first priority is to those who have already ordered. (If a quote request is complex and multi-optioned that will affect the wait time as well.)
We are working on getting quotes out more quickly, as we know many of our customers have clients waiting on them for quotes, also. Thank you for your patience.

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